Refund Policy

• Returns must be initiated within 30 days from the date of receipt of shipment.
• Returned items must remain in their original packaging and must not have been used in any manner.
• A 25% restocking fee will be applied to all returned items.
• Shipping costs for any returned items are the responsibility of the customer, except in cases of our error.
• Customers are responsible for covering all shipping costs associated with exchanges, unless the error is on our part.
• We will waive shipping fees for items returned due to our error and promptly address and rectify any issues at no expense to you.
• For additional assistance beyond the return process, please reach out to us at info@eventvendorsupplies.com, and we will do our utmost to assist you.
• Our priority is ensuring customer satisfaction, and we are committed to keeping our customers happy!